AI product · Web · Design system

Seven steps became three.

Redesigned LinkedIn Optimization page on a laptop

I redesigned Jobscan's AI LinkedIn optimizer and built its design system. Sign-ups rose 41%. Conversions rose 28%.

Role
End-to-end design
Timeline
3 months
Team
1 PM, 3 developers
At a glance

From download-and-upload to one click.

Before
Old LinkedIn Optimization page
Download, upload, repeat

Several windows and a PDF round-trip.

After
Redesigned LinkedIn Optimization page
Connect once, scan instantly

One guided flow, right on the page.

Context

A million job seekers. One confusing flow.

Jobscan's AI suggests keywords and formatting that help LinkedIn profiles get noticed. But confusing steps kept users from becoming paying customers.

Research

Listening first.

120 Trustpilot reviews, guerrilla tests with 7 users and 15 interviews.

Social listening, guerrilla testing and user interview photos
User quotes about confusing steps and unclear instructions
Findings

Three problems to solve.

Efficiency
Too many steps

Multiple windows and a file round-trip.

Discoverability
Too much noise

Irrelevant content buried the task.

Readability
Hard to read

Unclear hierarchy, inconsistent components.

How might we make LinkedIn optimization feel effortless?

Ideation

Seven redundant steps became three.

5 wireframes, 20 users. The third idea won for its simplicity.

Diagram of the old seven-step flow
Three wireframe ideas, with the third highlighted
Design system

Built from scratch.

Open Sans, a clear color scale and reusable components, ready for developers.

Design system type, color and components
Design improvements

Clear steps. Less noise.

Before
Old step with unclear instructions
Unclear

Vague instructions and a redundant upload.

After
New step with progress and one-click connect
Guided

Progress, one-click connect and helpful tips.

Before
Old page with irrelevant information
Distracting

Extra content pulled focus.

After
New clean page highlighting key tasks
Focused

Key tasks first, 3 steps down to 2.

Efficiency
7/7 done in 2 minutes
Discoverability
6/7 found the CTA easily
Readability
7/7 read it better
Impact

A small flow. A big result.

One month after launch.

41%
More sign-ups

Monthly sign-up rate.

28%
Higher conversion

Subscriber conversion rate.

3
Steps, down from 7

The core optimization flow.

Reflection

Evidence wins the room.

The PM first said no. User testing results and a working session with PM and developers turned it around, and we shipped the idea users voted for.